Privacy Policy

We value your trust and respect for our services, therefore we are committed to protecting any personal data that you provide us with when using our website or account.

How We Collect Your Data

When you create an account on our website, we may collect various types of information from you. This includes:

Name
Date of birth
Address

We also use cookies and other tracking technologies to gather non-personal data about your online interactions with us.

How We Use Your Data

The primary purpose for collecting your personal data is to provide our services, including managing account access, handling customer support requests, and facilitating communication related to our business. Additionally:

We may share anonymized and aggregated data with third-party service providers for marketing purposes.
To ensure a secure login process, we store hashed versions of your passwords securely.

Data Storage Security

To safeguard the confidentiality of stored information, we implement multiple security measures across all systems that handle personal data. These include encryption methods like 256-bit SSL/TLS and firewalls to prevent unauthorized access.

Third-party Sharing of Data

In exceptional cases where necessary for regulatory compliance or legitimate business purposes:

We may disclose non-personal aggregated data with third parties, such as advertisers.
To enforce our policies, we can share personal data with law enforcement agencies.

Your Rights

According to relevant legislation, you have the following rights regarding your information stored on our servers:

Access: You are entitled to inquire about the exact type of personal data stored for each individual account.
Rectification/Update: If inaccuracies exist, correct these or modify your details by contacting support directly through our website.
Deletion: With justification provided in some jurisdictions, you can request erasure, though this might not be applicable to all types of collected information.
Objection/Withdrawal: Withdraw consent from future data collection and processing at any point by contacting us.

How We Keep Your Data Secure

We take several steps to ensure your account remains secure:

Regular monitoring of potential vulnerabilities.
Use latest encryption protocols (TLS 1.3).

Additionally, we respect requests to have user information removed upon deletion or change in consent status promptly after verification and confirmation of authenticity.

Children’s Information Protection

If you are a parent/guardian wishing to access the data collected about your child:

Contact our dedicated customer support directly via live chat.
Verify your parental rights prior to obtaining this information as applicable under specific laws.

For those under 16 years of age, we follow industry guidelines by not storing their personal identifiable information without consent or from a parent/guardian.

Contact Information

If you have any questions about our privacy practices:

Support Team: can be reached via website for all matters related to account handling and customer service.
Direct messages can also be sent following which we will make sure that your query is handled appropriately.